Apprenticeship · earn while you train · live UK standard from the careers engine
Careermash
BackApprenticeship
Senior credit controller and debt collection specialist
Level
3
Advanced · like A-levels
Length
1.5 yr
typical
Sector
Legal, finance and accounting
Pay
Paid
you earn while training
In a nutshell
Manage credit and collect money owed by consumers or businesses, or take control and sell goods to pay debts.
What you'd do
Contact debtors by telephone, email, and letter to recover overdue balances
Negotiate payment plans and settlements with individuals and businesses
Investigate disputed invoices and liaise with internal teams to resolve them
Escalate cases to legal proceedings or external agencies when necessary
Maintain accurate records of all debtor contact and payment arrangements
Produce aged debt reports and collection performance analysis
What you'd learn
Credit control processes, aged debt management, and cash flow impact
Relevant law - Consumer Credit Act, Limitation Act, and debt collection regulations
Negotiation and conflict resolution skills for debt recovery conversations
Using credit information and financial data to assess risk
Insolvency procedures and working with liquidators or trustees
Accurate record-keeping and reporting on debt portfolio performance
Ready to look for a place?
See live Senior credit controller and debt collection specialist apprenticeship vacancies on the official government service.
A Careermash concept · apprenticeship standard from our careers engine · vacancies via gov.uk.