Apprenticeship · earn while you train · live UK standard from the careers engine
Careermash
BackApprenticeship
Credit controller and collector
Level
2
Intermediate · like GCSEs
Length
1 yr
typical
Sector
Legal, finance and accounting
Pay
Paid
you earn while training
In a nutshell
Monitor and manage customer accounts, follow financial policies to collect money owed to organisations.
What you'd do
Contact customers by phone and email to chase overdue invoices
Reconcile customer accounts and investigate unallocated payments
Review credit limits and payment terms for new and existing customers
Prepare aged debtor reports and present them to management
Escalate accounts to solicitors or debt agencies where necessary
Log all contact and payment promises accurately on the finance system
What you'd learn
How credit control fits into the order-to-cash cycle of a business
Credit risk assessment and setting appropriate payment terms and limits
Debt-collection methods - telephone, letter, email, and legal processes
Reconciliation of customer accounts and resolving invoice queries
Data protection legislation and customer confidentiality in debt management
Escalation routes when debts become seriously overdue or disputed
Ready to look for a place?
See live Credit controller and collector apprenticeship vacancies on the official government service.
A Careermash concept · apprenticeship standard from our careers engine · vacancies via gov.uk.