Apprenticeship · earn while you train · live UK standard from the careers engine
Careermash
BackApprenticeship
Passenger transport operative
Level
2
Intermediate · like GCSEs
Length
1 yr
typical
Sector
Transport and logistics
Pay
Paid
you earn while training
In a nutshell
Ensuring the safe travel of passengers, their customers, themselves and their colleagues.
What you'd do
Welcome and assist passengers at stops, stations, or on vehicles
Check tickets and provide information on routes and times
Support passengers with disabilities or special requirements
Carry out basic safety and cleanliness checks on vehicles or platforms
Report safety concerns, incidents, or equipment faults
Handle passenger queries and complaints calmly and professionally
Follow security and emergency procedures when required
What you'd learn
Passenger safety and emergency procedures in transport environments
Customer service skills for diverse and vulnerable passengers
Transport ticketing and revenue protection processes
Health, safety, and security requirements in public transport
Communication skills for public-facing transport roles
Basic vehicle or station safety checks and reporting
Equality and inclusion in passenger-facing services
Ready to look for a place?
See live Passenger transport operative apprenticeship vacancies on the official government service.
A Careermash concept · apprenticeship standard from our careers engine · vacancies via gov.uk.