Apprenticeship Β· earn while you train Β· live UK standard from the careers engine
Apprenticeship

Information communications technician

Level
3
Advanced Β· like A-levels
Length
1.5 yr
typical
Sector
Digital
Pay
Paid
you earn while training

In a nutshell

Deliver efficient operation and control of the IT.

What you'd do

Install, configure, and maintain network switches, routers, and wireless systems
Set up and manage servers, virtualisation platforms, and storage
Diagnose and resolve complex IT incidents escalated from first-line support
Configure and support IP telephony and unified communications
Apply security patches and manage vulnerability remediation
Document configurations, network diagrams, and change records
Support cloud migrations and hybrid IT environment management

What you'd learn

Networking fundamentals - TCP/IP, DNS, DHCP, VLANs, and routing protocols
Server and virtualisation technologies including Windows Server and Linux
Telephony systems - VoIP, SIP, and unified communications
Cybersecurity - firewalls, patch management, and threat mitigation
Remote monitoring and management tools
Cloud services and hybrid infrastructure basics
ITIL service management principles and incident management
Ready to look for a place?
See live Information communications technician apprenticeship vacancies on the official government service.
Find vacancies
A Careermash concept Β· apprenticeship standard from our careers engine Β· vacancies via gov.uk.

Career data: role, pay and progression profiles built for Careermash's careers engine; AI-impact estimates from Anthropic's observed AI-usage telemetry and OpenAI's AI Jobs Transition Framework. Course data: HESA / Discover Uni, including Graduate Outcomes, LEO and the National Student Survey. Apprenticeships: IfATE-published standards, approved only.

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